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Care Opinion

Thank you

Story from nhs.uk

"Thank you"

About: Wycombe Hospital

My sister was admitted to the stroke unit on04/09/2019 with a cerebral haemorrhage and died a few hours later. I would like to thank the consultant and his team for their care and compassion at that time. The NHS is frequently criticised but on this occasion we have only praise for all the ambulance and hospital staff involved.

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Responses

Response from Anthony Banton, Patient Relations Manager, Buckinghamshire Healthcare NHS Trust 4 years ago
Anthony Banton
Patient Relations Manager,
Buckinghamshire Healthcare NHS Trust

Submitted on 01/11/2019 at 15:20
Published on Care Opinion at 17:03

Dear Sir/Madam

Please accept my condolences on the recent loss of your sister. Thank you for taking the time to share your experience at the cardiac & stroke receiving unit CSRU at Wycombe Hospital.

I am pleased to hear that you are happy with the care your sister received from our dedicated stroke team at what would have been an extremely difficult and sensitive time for you.

Please be assured your lovely words of praise will be passed on the CSRU team team for their attention.

Once again many thanks for your kind feedback, comments such as yours are always gratefully received.

Anthony Banton

bht.pals@nhs.net

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