"Great practice"

I need advice on how to get to actually speak to the ibd nurses re my repeat medication i have contacted the number i was given and the message is so confusing telling you to contact your gp for azathioprine but the gp surgery dont kno anything about it. At the moment i am due to run out of the medication

I left a message on the answerphone but i havent heard back from anyone. I am frustrated as i dont know what to do next. In the past i have spoke to the secretary then received the prescription to pick up from the pharmacy at the hospital. Why has this changed. I have never had any cause to complain about chorley hospital in any way, shape or form i have always had great experiences at this hospital. I am not complaining now i just need to know if i can get my medication shortly or not.