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Great staff couple mishaps

Story from nhs.uk

"Great staff couple mishaps "

About: St Mary's Hospital (HQ) (London)

I was admitted into hospital for a day for some treatment all the staff were really kind but when I went into the surgery room two members of staff were quite impolite towards me and seeing as it was a sensitive time for me I find that unprofessional

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Responses

Response from St Mary's Hospital (HQ) 4 years ago
St Mary's Hospital (HQ)

Submitted on 21/10/2019 at 09:32
Published on nhs.uk at 14:02

Imperial College Healthcare NHS Trust is concerned about your posting on NHS Choices and wishes to apologise for your poor experience at St Mary’s Hospital. I have forwarded your posting to the service managers. We would really like to speak to you and be able to look into this further. Patient Advice and Liaison Service (PALS) can be contacted on either 0203 312 7777 or email imperial.pals@nhs.net

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