This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Very pleased with my treatment

Posted By papatx36

"Very pleased with my treatment"

About: Forth Valley Royal Hospital / Endoscopy and day care

(as a service user),

Upper GI Endoscopy at Forth Valley Hospital

I am very pleased with my treatment regarding the above yesterday.

All the staff were friendly, efficient, happy, helpful and not without a sense of humour.

I would grateful if you would pass on my thanks to them.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jason Graham, Operational Manager, Endoscopy/Renal/Dermatology/Opthalmology/Chronic Pain, NHS Forth Valley 4 years ago
Jason Graham
Operational Manager, Endoscopy/Renal/Dermatology/Opthalmology/Chronic Pain,
NHS Forth Valley

Submitted on 22/10/2019 at 13:29
Published on Care Opinion at 13:29


Dear Papatx36

Thank you for taking the time to give us your feedback it is really appreciated.

I will pass on your thanks to the team.

Kind regards


Jason Graham

Clinical Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Susan Cowan, Staff nurse, Endoscopy, NHS Forth Valley 4 years ago
Susan Cowan
Staff nurse, Endoscopy,
NHS Forth Valley

Submitted on 23/10/2019 at 13:16
Published on Care Opinion at 13:16

Thank you for taking time to provide feedback following your recent endoscopy procedure.

Staff work hard to ensure the patient experience is as comfortable as we can. It is reassuring that you felt staff treated you efficiently and were friendly and helpful, during your time in the department.

Your kind words are appreciated and I will ensure they are shared with the nursing and medical staff.

Regards

Susan Cowan

Staff Nurse, Endoscopy

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k