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"If only everyone was like this doctor"

About: Stoke Mandeville Hospital / Accident and emergency Stoke Mandeville Hospital / Paediatrics

(as a parent/guardian),

We went in because my son had high temperatures over 40, suffering from febrile convulsions and generally unwell. Our concern was that he could have meningitis.

We waited quite a while in the waiting area to be seen. Over 4 hours but when we were finally seen by Dr Aziz he was so thorough and brilliant. He spent over an hour with us- he answered all the questions we had about our sons health and he was so very understanding. We left after 5 hours in a and e feeling reassured and comfortable to go home after finding my son had tonsilitis. 

My husband and I left thinking ‘if only everyone was like this doctor the world and nhs would be a better place!’ We can’t thank you enough! 

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Responses

Response from Anthony Banton, Patient Relations Manager, Buckinghamshire Healthcare NHS Trust 4 years ago
Anthony Banton
Patient Relations Manager,
Buckinghamshire Healthcare NHS Trust
Submitted on 18/10/2019 at 16:33
Published on Care Opinion at 16:33


Dear Madam

Thank you for taking the time to share your positive experience at Stoke Mandeville Hospital. We are delighted to hear that you are happy with the care your son received from our dedicated A and E staff at what would have been an very difficult and sensitive time for you.

Please be assured your lovely words of praise will be passed on.

Once again many thanks for your kind feedback; comments such as yours are always gratefully received.

Anthony Banton

bht.pals@nhs.net

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