This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Care and compassion

Posted By Uhh122

"Care and compassion"

About: University Hospital Hairmyres / Respiratory Medicine (Ward 12)

(as a volunteer/advocate),

Ward 12 care is brilliant nursing staff and doctors are keeping me informed. My wife and I have discussed my care for the future. Cleanliness in the ward is great. Food is brilliant.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from William McCutcheon, Head of Business Support, Property Support Services Division, Law House, NHS Lanarkshire 4 years ago
William McCutcheon
Head of Business Support, Property Support Services Division, Law House,
NHS Lanarkshire

Submitted on 14/10/2019 at 09:17
Published on Care Opinion at 09:17

picture of William McCutcheon

Dear Uhh122

Please pass on our thanks to the patient. I am please to hear you found the food good and the hospital clean.

I will pass on the comments to our domestic and catering staff.

Regards

William

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Kirsty McMillan, Deputy Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 4 years ago
Kirsty McMillan
Deputy Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 14/10/2019 at 09:59
Published on Care Opinion at 09:59

picture of Kirsty McMillan

Dear UHH122

Thank you for your feedback from your stay in ward 12, all feedback is important to us as it helps us to measure if the quality of care we are providing is maintaining at a high standard. I will ensure the whole ward team are informed of your comments.

Best Wishes

Kirsty

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Hazel Mitchell, Service Manager, Adult Health Services, NHS Lanarkshire 4 years ago
Hazel Mitchell
Service Manager, Adult Health Services,
NHS Lanarkshire

Submitted on 14/10/2019 at 10:09
Published on Care Opinion at 10:09

picture of Hazel Mitchell

Dear Uhh12

Thank you for contacting us via Care Opinion. I am pleased that you are finding the care you are receiving to be satisfying to you at your time of need. Our team of clinicians, and all other staff, always aim to provide the highest standard of patient centred care possible, and it is lovely to hear that this is noticeable.

I will pass on your comments to the team in ward 12, and please accept our best wishes to get you back to full health.

Kind Regards

Hazel

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k