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"Partners admission"

About: Blackpool Victoria Hospital / Respiratory medicine

(as a relative),

Was admitted with ?chest infection. On ward 10 for 2 weeks within this time raised concern regarding constipation and not eating. 

Re: constipation informed had received a PR exam and there was nothing wrong, this had not taken place only received it when we continued to complain (3 days later - over 3 weeks constipated - also prior to admission). Raised concern regarding dietary intake and the need for dietary supplement, informed that they would need to refer for a dietitian this was not done.
Later caught MRSA on the ward and was moved to a side room and further deteriorated and was then urgently moved to another area in the hospital where he received impeccable care. 
Ward 10 just seemed to wipe their hands of him as he was not under their RC. It was later concluded that lung cancer was evident and this had not been mentioned once on ward 10 and he had received countless x-rays, CT scans and ultra-sounds.
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Responses

Response from Eleanor Walsh, Head of Patient Experience, Blackpool Teaching Hospitals NHS Foundation Trust 4 years ago
Eleanor Walsh
Head of Patient Experience,
Blackpool Teaching Hospitals NHS Foundation Trust
Submitted on 14/10/2019 at 11:05
Published on Care Opinion at 11:05


picture of Eleanor Walsh

Thank you for leaving this feedback about your partners inpatient stay. I was sorry to read that your partner felt unsupported during his time on Ward 10, and that his request to see a dietician was not taken forward. I would like to investigate this further and find out why this did not take place. Please can you send your partners contact details and the date he stayed on the Ward to bfwh.patientexperience@nhs.net.

I hope your partner is feeling better now and has got the answers to any outstanding health concerns he has. If there is any thing else concerning you I can support you with, please contact us on the email address above or phone 01253 955588.

Regards

Eleanor Walsh

Head of Patient Experience

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