"Can't thank Ward 1b enough"

About: Pilgrim Hospital / Gynaecology

(as the patient),

The staff, Anita, Amy and Rachel were so lovely and made me feel very relaxed during my procedure.   Can’t thank them enough especially Anita holding my hand!

More about:

Responses

Response from Debbie Richards, Gynaecology Outpatients Sister, Trust wide, United Lincolnshire Hospitals NHS Trust

Dear V nervous patient,

Thank you so much for taking the time to leave your feedback, regarding your recent visit to the Gynaecology Outpatients Department at Pilgrim Hospital, Boston.

The whole team are really passionate about ensuring patients who attend our clinics are treated in a respectful manner with compassion, and that the care they receive is patient centred, in line with our Trust values.

We always welcome feedback so that we know if there are areas we need to improve on but when the team receive such positive comments it is really rewarding for them all, and in particular for those you have taken the time to name individually.

We are pleased that you felt able to relax during your procedure as all the staff do appreciate how hard that can be, and I hope that if you do ever need to visit us again you would feel less nervous.

Thank you once again for taking the time to leave these lovely comments for the team - I will ensure that I pass them on to them, they will be delighted.

kind regards

Debbie Richards

Trust wide Gynaecology Outpatients Sister

ULHT

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