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Great care

Posted By seamus36

"Great care"

About: Royal Alexandra Hospital / Trauma & orthopaedics (wards 21-23)

(as the patient),

I was admittted with a broken hip. All the staff looked after me with great care during my 10 days stay, but I would like to single out Beth as being quite exceptional for her unflappable manner, her encouragement, her very gentle care and treatment of my fragile condition.

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Responses

Response from Heather Lapsley, Clinical Services Manager - Surgery and Older People's Services, Inverclyde Royal Hospital - Clyde Sector, NHS Greater Glasgow and Clyde 4 years ago
Heather Lapsley
Clinical Services Manager - Surgery and Older People's Services, Inverclyde Royal Hospital - Clyde Sector,
NHS Greater Glasgow and Clyde

Submitted on 07/10/2019 at 12:41
Published on Care Opinion at 12:41

picture of Heather Lapsley

Dear Seamus36,

I'm so sorry to hear you were admitted with a broken hip. It must have been a very worrying time for you.

Beth and all the other staff who cared for you will be grateful to read your kind praise, and I thank you on their behalf for taking the time to write of your experience.

I trust that you are now recovering well.

Kind Regards

Heather

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