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Excellent treatment by staff

Story from nhs.uk

"Excellent treatment by staff"

About: Queen Alexandra Hospital / Trauma and orthopaedics

Once again went to Orthopaedic Department and Fracture Clinic on 2 Oct 19 for final review of my elbow fracture surgery.

As in all previous visits, all the staff - reception, nurses and consultants - were very friendly, courteous and efficient from start to finish.

They took the time to listen to my worries, and provided me with full advice and guidance that allieviated all my concerns.

I cannot thank them enough for their excellent attitude at all times.

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Responses

Response from Lisete daSilva, PALS Co-ordinator, Portsmouth Hospitals NHS Trust 4 years ago
Lisete daSilva
PALS Co-ordinator,
Portsmouth Hospitals NHS Trust

Submitted on 22/10/2019 at 11:58
Published on Care Opinion at 12:18

Dear Jenny,

Thank you for taking the time to provide us with such kind words, it is a pleasure to look after our patients. We are pleased you had a positive experience and we will share this with the Orthopaedic Team as they will be delighted.

Best Wishes,
Lisete


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