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Care Opinion

Lack of care

Story from nhs.uk

"Lack of care"

About: Northampton General Hospital NHS Trust

Arrived at A&E 8.30 this morning now 4pm and not bin seen by a Dr waiting over three quarters of an hour for paracetamol nurse call buzzer has now been going for half an hour and has not been answered. Is this care I ask myself ???

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Responses

Response from Northampton General Hospital NHS Trust 4 years ago
Northampton General Hospital NHS Trust

Submitted on 04/10/2019 at 08:12
Published on nhs.uk at 11:07

Good morning,

Thank you very much for taking the time to leave a review on your experience. Your input is most valued to us.

We are very sorry to hear that you have not had a positive experience when visiting A&E and that you have been waiting so long to see a doctor.

If you would like to speak to someone about this please contact the Patient Experience Department on 01604 523438 and we will do our best to help.

We strive for high standards of patient experience within NGH and are always looking at ways to improve.

Best wishes from NGH

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