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"Wonderful treatment after a minor op"

About: Forth Valley Royal Hospital / Day Surgery

(as the patient),

I went to Forth Valley Royal Hospital in Larbert this morning for a minor surgery. I had to get a local anesthetic. As a naturally squeamish person, I was panicking about having to go but the friendly treatment I received from the two nurses, whose names were Kirsty and Laurianne, put me at ease. They kept me talking as they gave me the anesthetic which kept me calm. After the anesthetic was given and the surgery was complete I began to feel a little sick and dizzy. They allowed me to stay lying down for as long as I needed before providing me with a cup of tea and some biscuits. They really went above and beyond to make me feel better and I just wanted to say thank you. I was attending the appointment alone which was a little daunting but they made me feel safe.  

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Responses

Response from Kirsteen Easson, Surgical Skin Nurse Practitioner, Day Surgery, NHS Forth Valley 4 years ago
Kirsteen Easson
Surgical Skin Nurse Practitioner, Day Surgery,
NHS Forth Valley
Submitted on 14/10/2019 at 11:51
Published on Care Opinion at 11:51


Thank you for leaving such lovely feedback which I have shared with our team.

It can be a very anxious time coming into hospital for a procedure and even more so because you are particularly squeamish. It is reassuring to hear that you were made to feel at ease and well looked after whilst feeling unwell.

We do like a wee chat & in turn this takes your mind off the procedure that is happening.

Thanks again for taking the time to leave feedback which is invaluable to us and we really do appreciate it.

I hope your wound is healing well.


Kirsty

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