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They made me feel happy

Posted By mummygodfrey74

"They made me feel happy"

About: Royal Hospital for Children (Glasgow) / Paediatric surgery ( Wards 3A & 3B)

(as a parent/guardian),

Have just returned from attending the pre assessment clinic with my daughter.   I cannot rate this clinic and staff high enough!   My daughter went from feeling very anxious about her planned procedure to feeling ok and in her words” they made me feel happy”.   Keep up the good work and thanks again! X

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Responses

Response from Jennifer Rodgers, Deputy Nurse Director for Corporate and Community, Corporate Nursing, NHS Greater Glasgow and Clyde 4 years ago
Jennifer Rodgers
Deputy Nurse Director for Corporate and Community, Corporate Nursing,
NHS Greater Glasgow and Clyde

Submitted on 08/10/2019 at 11:44
Published on Care Opinion at 11:44

picture of Jennifer Rodgers

Dear mummygodfrey74,

Many thanks for taking the time to feedback about your families experience of pre assessment. I am delighted to hear the difference this has made, from your daughter feeling anxious about her operation to feeling happy. I will pass this on to the team in pre assessment and I am sure it will make their day.

I wish your daughter well for her surgery and that she makes a speedy recovery.

Many thanks

Jen

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