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"Great experience and care in A&E"

About: Basildon University Hospital / Accident and emergency

I went to A&E following a referral from a gp at minor injuries for stomach pains. I was seen quickly and care was show. Especially by the nurse when I have a fear of blood tests - she was caring and sympathetic. The doctors were also helpful and kept me informed on what stage we are at with results and listened to how I was feeling and what treatment would be useful for them to suggest next. felt well cared for and the service and care was brilliant to all for the pressure and number of patients they have to deal with on a daily basis. Thank you

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Responses

Response from Basildon University Hospital 4 years ago
Basildon University Hospital
Submitted on 23/10/2019 at 11:51
Published on nhs.uk at 11:57


We are pleased that your recent experience of care in the Emergency Department was a positive one and have forwarded your comments to the senior team to ensure staff are made aware of your kind words.

May we take this opportunity to thank you for taking the time to provide your feedback and to send you our very best wishes for your future good health.

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