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Poor service in cardiology

Story from nhs.uk

"Poor service in cardiology"

About: Bradford Teaching Hospitals NHS Foundation Trust

My gp referred me to see a cardiology rapid access chest pain nurse. I was having pain in my neck and shoulder down my arm and it to my chest the gp prescribed me with glyceryl trinitrate spray to control the pain in my chest .I have

See a cardiology rapid access chest pain nurse on 27 September 2019 she said it musle pain not cadology problem she told me to see physiotherapy I did not like the way she spoke to me made me upset

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Responses

Response from Zoe Wagstaff, Senior Patient Experience Officer, Bradford Teaching Hospitals NHS Foundation Trust 4 years ago
Zoe Wagstaff
Senior Patient Experience Officer,
Bradford Teaching Hospitals NHS Foundation Trust

Submitted on 02/10/2019 at 15:10
Published on Care Opinion at 15:54

Thank you for your feedback. I am sorry you have had a poor experience at our hospital. We take all feedback extremely seriously and are always trying to listen to patients in order to improve the care we give.

Unfortunately, we do not have enough information here to further investigate your experience. Please contact the Patient Experience Team on 01274 364810 or by email on patient.experience@bthft.nhs.uk who will be happy to take your details and look into the matter further.

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