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"A visit to the Trauma Clinic"

About: Good Hope Hospital

On 24/09/2019 I had an appointment at the Trauma Clinic for a second opinion on my right knee problem, having been told by another hospital there was nothing they could do mainly because of my medical history (stage4cancer) . I was seen by a delightful doctor unfortunately I do not know his name only he is a registrar he treated me with curtsey and kindness but what was most important he was prepared to help and he did and thanks to him I feel that I can go forward and that my walking is improved .The nursing staff were excellent and nothing seemed to much bother so many thanks for making my visit so easy. I must say I came with much trepidation after being knocked back before, my faith in Good Hope is now stronger than ever as my cancer treatment is here in the Sheldon Unit and I cannot praise the medical staff and nurses enough they are all brilliant.

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Responses

Response from Good Hope Hospital 4 years ago
Good Hope Hospital
Submitted on 27/09/2019 at 15:40
Published on nhs.uk on 30/09/2019 at 20:17


Responded: 27.09.19

Dear Elaine

Thank you for taking the time to post your feedback following your recent experience at Good Hope Hospital, Trauma Clinic.

I am so pleased to read that you felt supported throughout and well informed by our staff who do work very hard to ensure a positive patient experience regardless of how busy their workload is.

I will ensure that your feedback is forwarded to the Unit Manager and their team, who I am sure will be thrilled to read your comments, which I hope is acceptable.

Once again, thank for your feedback and please contact us if you require any other assistance.

Kind regards

Patient Experience Team

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