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"Self-referral physiotherapy"

About: North Manchester General Hospital

After struggling with aches and pains when running I contacted the physiotherapy self-referral service to seek further help. I was triaged the following day and an appointment made that best suited my working hours. On the day of the appointment itself I was seen on time by a friendly member of staff and student, who listened to my concerns and asked thorough questions before identifying the problem. They explained the management and next steps clearly. Great experience, would definitely use again.

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Responses

Response from North Manchester General Hospital 4 years ago
North Manchester General Hospital
Submitted on 01/10/2019 at 12:58
Published on nhs.uk at 13:06


Thank you for your comments.

We are pleased to hear the self-referral service is still very effective, prompting timely appointments and a good experience. This confirms to us our teams are providing the best quality care and experience we expect.

Kind regards

The Patient Experience Team

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