"What a joke this place is..."

In the past 2 months my wife has had 2 problems, the first was a water infection and was left a week waiting for her r doctor to prescribe antibiotics, the second is this weekend and was told to go to the hospital for a blood test because they this she has a ectopic pregnancy, she had the blood test Friday and was told because of the severity of the situation the results would be back with your gp within a couple of hours. That was Friday, today is Monday and 3 phone calls made today and every receptionist has said the same thing, we have the results but we can't open them only the doctor can so you will have to wait until he does.... Thats it... After today we will be changing our doctors because the doctors here would obviously rather you sit at home ill than see you or help you.