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"Ambulance , A&E and EAU"

About: Royal Surrey County Hospital / Accident and emergency

On a very ordinary Monday 23rd September I felt unwell and 'wired!'

I phoned my surgery in Liphook to talk to a Doctor as I had a heaviness in my chest and short of breath.

The receptionist said he would call back during the day.

In a short while the Doctor phoned to talk through my problem.

After a very short silence he said ' I would like you to phone an Amulance, he had to repeat it as I was resisting not wanting to waste anybody's time and resources.

After dialling 999 the brilliant service organised an ambulance, which arrived in about 30 minutes . Amazing.

There were two paramedics and a student who came in. They were excellent, kind, caring and gave me tests etc, they said I had to go to hospital. I requested Guildford if possible, which they said for my problem that was fine. On arrival in A&E the same excellent treatment. I was them moved to EAU .

Loads more tests and the same excellent treatment by EVERYBODY..

I had to stay in over night awaiting results etc.

This was only my second stay in hospital in my 74 years ( how lucky I have been) . Right down to the delightful Pharmacist and tecnician who came with my drug and discharge letter, I could not fault any of my experience, THANK YOU ALL.

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Responses

Response from Royal Surrey County Hospital 4 years ago
Royal Surrey County Hospital
Submitted on 01/10/2019 at 13:21
Published on nhs.uk at 14:07


Thank you for taking the time to share your feedback with us.

We are delighted to read that you are pleased with the treatment and care you received at Royal Surrey and know the teams involved in your care will be most grateful to receive your feedback.

Your feedback will be passed along to the relevant managers to share with their teams.

Wishing you all the best.

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