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Care Opinion

Excellent Care

Story from nhs.uk

"Excellent Care"

About: Peterborough City Hospital / Accident and emergency

I was taken by ambulance to A&E with an unexplained

loss of consciousness. The care I received from all of the medical staff was excellent. Paramedics, ambulance personnel, nurses and Dr were all kind, caring and efficient. I was treated with respect, felt safe and had complete confidence in them. I was admitted quickly and kept informed about tests and results. Fortunately after really thorough tests and examinations I was able to return home after a few hours.

My sincere thanks to all of the hard working staff - how lucky we are to have the NHS!

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Responses

Response from Bernadette Jacques, Head of Complaints and Clinical Risk, North West Anglia NHS Foundation Trust 4 years ago
Bernadette Jacques
Head of Complaints and Clinical Risk,
North West Anglia NHS Foundation Trust

Submitted on 01/10/2019 at 13:30
Published on Care Opinion at 13:30

Thank you for taking the time to respond following your visit to our hospital. It is always a pleasure for our staff to read comments such as yours and I will ensure they are passed on.

Kind regards

Bernadette Jacques

Head of Complaints and Clinical Risk

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