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No help at all

Posted By isabelle78

"No help at all"

About: Astley Ainslie Hospital / Rehabilitation

(as the patient),

I had a heart attack in july, called 999 was admitted to hospital given blood thinners and sent home the next day. still didnt feel well then the pain started, phoned a ambulance taken to hospital still in agony, thay gave me morphine and a c. t. scan of my abdomen this was about 6pm thay said it was my gallbladder this was about 2am thay were going to send me to surgical just by luck one of my blood tests showed I was having a heart attack. after five days in hospital I was able to go home. four weeks I attended Astley Ainslie cardiac rehabilation I was still trying to cope with what had happened. I was given a bunch of leaflets and a relaxation c. d. told if I needed counselling to get in touch with my GP. No help at all

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Responses

Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian 4 years ago
Jeannette Morrison
Head of Patient Experience,
NHS Lothian

Submitted on 03/10/2019 at 09:34
Published on Care Opinion at 09:34

Dear isabelle78

Thank you very much for sharing your feedback with us.

I am so sorry to read what has been happening and it does not sound as though things have gone as well for you as we would have hoped for.

I would be happy to look into this for you however we would need some further details from you. I would be grateful if you can please contact the Patient Experience Team on;

Email: feedback@nhslothian.scot.nhs.uk

Telephone: 0131 536 3370

Once again please can l apologise for your experiences and I hope that we can help.

With best wishes

Jeannette

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