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"Treatment as an in-patient"

About: North West Ambulance Service NHS Trust / Emergency ambulance Royal Albert Edward Infirmary / Trauma and orthopaedics

(as the patient),

I fell down a step in mid Sept and was taken by ambulance (after a long wait) to Wigan RAE A & E where an X-ray showed that the neck of the femur on my right leg had been fractured. I had also injured my wrist but not seriously. I was then taken to  Aspull Ward to be looked after by the wonderful nurses and other staff there to await an operation to insert a rod and pin in my hip which was successfully performed a few days later.

A week later I was discharged and taken home. I am writing this story because I want to express my heartfelt thanks and admiration to the surgeons, doctors, nurses, physiotherapists, carers, catering staff and everyone else who helped me during my stay in the Infirmary with their kindness and skills. I will never forget the excellent care and efficiency of all those involved in looking after me in the Aspull Ward at Wigan Royal Edward Infirmary.

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Responses

Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 4 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust
Submitted on 22/10/2019 at 14:30
Published on Care Opinion at 14:30


Thank you for taking the time to share your experience on this site. I will ensure that all staff have been made aware of your kind comments. I hope you are now feeling much better.

Kind regards

Vicky Bolton

Acting Patient Relations Manager

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