"Hambleton ward High Secure service PD Pathway"

I am a Patient on Hambleton Ward. Re staffing and feeling safe, No I don’t always feel safe. I felt unsafe, and threatened by other patients and there were not enough staff available and I think the IR1’s are not always filled in. I think a variety of information could be given by staff and Patients at the community meeting. They would feel safer, accepting there is a staff shortage Patients have to work with Staff. this is not put in Patients reports. Needs to be put in records so it is acknowledged It is a ripple effect throughout. I think that it makes patients feel unsettled. Give Patient recognition when they work with staff.

My ward round is becoming more consistent. Involvement in it is a different issue. My experience is that they feedback but don’t actively listen. Decisions are made without the Patient being involved. The team could support us more to ensure we feel included. Based on community meetings it was said that Patients should be involved and listened to, you need to put this into action. Feeling cared for, Have a long term condition- now being listened to and can self-medicate, working with nursing team to move forward. This is positive.

Recently I did not feel cared for I was feeling anxious and vulnerable, self-harming, did not receive any assistance that day. Felt ignored and damaged, it took nice staff to resolve the situation. As a Patient I was not feeling any faith in the system.  I only sometimes feel heard when in a crisis because of self-harm. To help feel listened to I want to feel welcome- stop invalidating me. Involve the Patient, be open, honest, and realistic with feedback to move forward. The 6 C’s. sense of community.. Yes, fantastic Gardens, amazing fruit, veg and spices, touch, feel, small, taste helps with your wellbeing. To improve the community on the ward, boundaries to be set when making comments so people respect another. I feel that staff need to be more proactive before situations start.