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The staff are not helpfully at all and this...

Story from nhs.uk

"The staff are not helpfully at all and this..."

About: Heartlands Hospital / Accident and emergency

Never will I come here again I'll rather die then come here

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Responses

Response from Heartlands Hospital 4 years ago
Heartlands Hospital

Submitted on 27/09/2019 at 12:01
Published on nhs.uk on 30/09/2019 at 20:07

Responded: 27.09.19

Dear Anonymous

Thank you for taking the time and trouble to post your experience in our ED at Heartlands Hospital. I am very concerned to read your comments and would like to reassure you that the Trust take seriously the feedback that you have given.

Could I please ask you to contact the Patient Relations Team on 0121 424 0808 or email uhb-tr.Complaints-ConcernsandCompliments@nhs.net so that we can obtain some more information and try to resolve your concerns.

Kind regards

Patient Experience Team

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