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"Cheviot ward National High Secure service PD Pathway."

About: Rampton Hospital / Personality Disorder Pathway

(as the patient),

Cheviot ward. I feel that there is a problem with staffing being short.  They keep saying we have the right amount of staff but I dont think so.  They are always short of staff. I am involved regular in my ward round and I think they are ok as they are. I cannot give examples of when I have felt cared for. Feeling down, trying to see staff and having to wait a long time is not good. We have A lot of patients on levels making it hard for staff to speak to you. The Staff do listen sometimes but ask them to spend more time with Patients. I don’t think we have a sense of community. The community meeting every Friday… but only 3 patients are attending.

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Responses

Response from Peter Wright, Executive Director, Forensic Services, Nottinghamshire Healthcare NHS Foundation Trust 4 years ago
Peter Wright
Executive Director, Forensic Services,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 30/09/2019 at 21:14
Published on Care Opinion at 21:14


Thank you for this posting. I am sorry that you feel that there are not enough staff for the ward. We do review ward staffing regularly but there will always be pressures elsewhere in the hospital that lead to staff being moved. It might be a good idea to speak to the ward manager about encouraging more people to attend the community meeting. It's great that you feel involved in your ward round - the discussions there are vital to making progress.

With best wishes.

Peter

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Response from Kerry Burton, Head of Business & Operations, Rampton Hospital, Nottinghamshire Healthcare NHS Trust 4 years ago
Kerry Burton
Head of Business & Operations, Rampton Hospital,
Nottinghamshire Healthcare NHS Trust
Submitted on 01/10/2019 at 16:30
Published on Care Opinion at 16:30


Thank you for taking the time to provide feedback.

I am pleased to hear that you are involved with the care you receive.

In terms of your staffing concerns, as a hospital we do have a robust recruitment and retention strategy. I appreciate that on the ward it may not always feel as though there are enough staff but I can assure you that this is reviewed daily and the morning staffing meeting held looks at clinical need and staffing/skill mix across the hospital.

I would encourage you to speak with your ward manager about the community meeting.

Kind regards

Kerry

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