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"The special attention of a young GP and great NHS staff"

About: St John's Hospital / Accident & Emergency St John's Hospital / General Medicine

(as a service user),

A recently qualified GP picked up on a potentially life threatening condition

I had a very sore neck, not unusual for me as I’ve been suffering with chronic pain for years, but it felt different, I just knew somehow. At the same time I had partial, short term, sight loss on my right eye over two evenings which raised the alarm.

I asked for an appointment to see a GP at my local clinic and, after describing the symptoms, was given an emergency appointment. The young GP, Dr. Barry, listened attentively and spent half an hour with me. She decided I should get checked out further but consulted over the phone with a neurologist for some further advice.

I was sent to MAU in St. John’s hospital in Livingston, was seen immediately there as well and, after various tests I was diagnosed with vertebral artery dissection which, in some cases, can lead to a stroke. I was immediately put on aspirin for 6 months to prevent this from happening. I’m very grateful. I’m happy I’m getting the best treatment so quickly and that, thanks to the special attention of a young GP and great NHS staff, I have the prospect of full recovery without the disastrous consequences of a stroke! Thank you everyone who was there for me!  

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Responses

Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian 4 years ago
Jeannette Morrison
Head of Patient Experience,
NHS Lothian
Submitted on 25/09/2019 at 17:50
Published on Care Opinion at 17:50


Dear MEm1975

Thank you very much for sharing your feedback with us via Care Opinion.

It sounds as though this must have been an anxious time for you. I was really pleased to read that Dr Barry was able to get in touch with the Neurologists so that you were then able to be reviewed by the MAU team at St John's. I am pleased to hear that you are now getting the best of treatment from the staff.

I have shared your lovely feedback with the teams, who I am sure will be delighted to read your kind words. I do hope that you are settled on your medication and that you are well on the road to recovery.

With best wishes

Jeannette

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