This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

I have felt cared for and the standard has been good

Posted By cotswold9n2

"I have felt cared for and the standard has been good"

About: Rampton Hospital / Personality Disorder Pathway

(as the patient),

I am on Cotswold ward. Staffing amounts. Not enough staff on this ward. , but we are quiet lucky as we are settled ward but we do lose our staff regularly so not always enough staff to do checks. to feel safer more of our regular staff on here. We have a section on another ward so we lose staff to cover this. Ward rounds well they are regular basis but I don’t have much say in what is happening I am told what is happening. To get better at this the DR’s could ask the nurses and nursing assistants about us they would get a better over view. I have felt cared for and the standard has been good when I was poorly the Nurse made time for me and got me thought a difficult time. Well what makes me feel heard, CPA and tribunals, People take it more seriously.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Peter Wright, Executive Director, Forensic Services, Nottinghamshire Healthcare NHS Foundation Trust 4 years ago
Peter Wright
Executive Director, Forensic Services,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 25/09/2019 at 21:14
Published on Care Opinion at 21:14

Thank you for this feedback. I am sorry that we have to move staff around as work demands across the hospital. I agree that it is better to have regular staff on the ward. It's good that ward rounds are taking place regularly but it's sad that you don't feel listened to. Is their someone on the ward - perhaps your named nurse - who you could ask about the right approach to take?


With best wishes.

Peter
  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Kerry Burton, Head of Business & Operations, Rampton Hospital, Nottinghamshire Healthcare NHS Trust 4 years ago
Kerry Burton
Head of Business & Operations, Rampton Hospital,
Nottinghamshire Healthcare NHS Trust

Submitted on 26/09/2019 at 10:53
Published on Care Opinion at 10:53

Thank you for taking the time to feedback.

Do you require any support to be able to discuss your concerns on the ward? if so either myself or the Deputy Matrons could attend the ward and speak with you to see how things can be addressed.

It is great to hear that your named nurse provided you support when you were unwell.

Kind regards

Kerry

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k