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"Fantastic service"

About: Princess Alexandra Hospital / Accident and emergency

I attended the A&E department early hours of Sunday morning (06:30). After registering and feeling extremely unwell at reception I was taken through for my nurses assessment within 5 mins. The nursing staff and healthcare assistants worked fantastically together where I had my observations taken, cannula inserted and bloods taken within 10 mins. Furthermore, as soon as staff new I was at the early stages of pregnancy they all assisted and contacted the relevant teams. I was taken to a private room where nurses provided me with the necessary treatment to manage my symptoms to make me as comfortable as possible. I was assessed, treated, given information, reassured, provided follow up advice and discharged all within 4 hours. This was a very stressful time for myself and my husband but the staff were incredible. I'm truly grateful. As a fellow healthcare professional we are not always the best patients, and if we would recommend a hospital that should mean a lot. I would defintely recommend the PAH and would trust them looking after myself and family if necessary in the future.

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Responses

Response from Princess Alexandra Hospital 4 years ago
Princess Alexandra Hospital
Submitted on 18/03/2020 at 12:10
Published on nhs.uk at 13:00


Thank you for your message.

Your feedback is genuinely appreciated and is being share with the clinical and non-clinical teams who are working hard at this time to continue to improve services.

Need to contact The Princess Alexandra Hospital with a question or concern? You can call 01279 82 72 11 (Call Mon-Fri. 1000h to 1600h) or email paht.pals@nhs.net.

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