"Superb day to day, but communication is important"
About: Scottish Ambulance Service / Emergency Ambulance Scottish Ambulance Service Emergency Ambulance EH12 9EB Victoria Hospital / Accident & Emergency Victoria Hospital Accident & Emergency KY2 5AH Victoria Hospital / Trauma & orthopaedics Victoria Hospital Trauma & orthopaedics KY2 5AH
Posted by Fiero (as ),
I fell awkwardly and tore the tendons on my right leg also broke my left wrist the ambulance arrived promptly,the start of my first ( at the age of 74) of the full NHS experience. The ambulance crew were fast and effective taking me to the A+E who were also fast and effective and I can only say from there on in resus and ward 33 the attention that wasfantastic. My only concern would be the waiting for surgery which took a further five days with fasting each day in the hope action and no contact with doctors or surgeons. The ward staff were superb with day to day needs but communication is important especially when a patient is in a single room and feels isolated.The second concern was the delay waiting for patient transport required as my leg brace did not allow access to a car this wait extended to more than two and a half hours in temporary wards. I do understand that the hospital had a busy day but it still seems rather long.