"Horrendous"

My Mum has been in the Ribblesdale ward for 6 weeks before being transferred to Blackburn hospital. She has been treated awfully with no support. She has spinal cord cancer is unable to walk. She was made to feel a nuisance when asking for help with toileting. She rang us constantly distressed saying she was not being treated compassionately. We felt anxious and helpless leaving her there unattended every night. As a family we were not offered any support or informed about care plans or her treatment. Every day a junior Dr or a nursing assistant offered a different opinion on my mum's condition or treatment. My Mum has been left traumatized. Also my Mum was here a week before anyone even treated her.