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"Suspected melanoma, fast, efficient and caring..."

About: Torbay Hospital / Dermatology

I was referred by my GP to the dermatology department with a suspected melanoma on my arm. I was seen in just 11 days by a registrar and trainee specialist GP who were very polite, respectful and thorough. They examined all my moles and advised me on skin care. The consultant then looked at the suspected melanoma and although he didn’t think it was a melanoma he referred me to have the lump taken out and to be tested just to be sure. I asked for a cancellation when rung by the polite and efficient administrator and was seen within 9 days. The surgeon did the excision quickly and efficiently, both he and the attending nurse were very polite, respectful and helpful. I am very impressed by the speed and efficiency of this service. Well done the NHS!

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Responses

Response from Torbay Hospital 4 years ago
Torbay Hospital
Submitted on 01/10/2019 at 09:04
Published on nhs.uk at 10:05


Dear Patient

Thank you for your kind comments.

We are really pleased that the care and treatment you received reached the high standards we constantly strive to achieve.

Kind regards

Feedback and Engagement Team

Torbay and South Devon NHS Foundation Trust

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