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Care Opinion

Praise for Day Surgery Unit

Posted By Happy Limper

"Praise for Day Surgery Unit"

About: Royal Infirmary of Edinburgh at Little France / Day Surgery Unit

(as a service user),

I had surgery yesterday under Mr Shukla's knife and the experience was spot on.  Being a nervous patient I haven't recalled many names I learned on the day but the nursing staff were excellent from reception to discharge.  The explanations from Mr Shukla and the anaesthetist (I'm sorry I can't remember her name) were very clear - including the risks.  The team that prepped me for surgery were reassuring in their professionalism and friendliness and the thing went very smoothly.  I obviously don't remember anything about surgery and my memory of the recovery room is hazy but the post-op care in the ward was excellent.

I'm sitting at home recovering with post-op pain thats far less than I expected and thought it worth mentioning how good they all were.  Thanks.

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Responses

Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian 4 years ago
Jeannette Morrison
Head of Patient Experience,
NHS Lothian

Submitted on 23/09/2019 at 13:44
Published on Care Opinion at 13:44

Dear Happy Limper

Thank you very much for sharing your feedback with us following your recent surgery under the care of Mr Shukla.

I was really pleased to read how the team worked well together so that they were able to explain and reassure you so that things went smoothly.

I have shared your lovely feedback with the clinical team who I am sure will be delighted to read your feedback.

I am pleased to read that you are now back at home and recovering well with even less pain than you had expected.

With best wishes

Jeannette

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