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"Great Out-Patient care"

About: Addenbrooke's Hospital / Trauma and orthopaedics

My first experience of Out-Patients, was extremely positive interms of both the staff and facilities.

The reception staf at Clinic 1 were extremely friendly, helpful and informative, the nursing staff and consultant were super friendly, reassuring and knowledgable, communicating facts and information at a level that I could both digest and understand And were all more than happy to answer any questions and address any concerns I had.

The x-ray department were just as great.

I would also light to highlight that my appointment and its various elements were handle in an extraordinarily efficient, timely and slick fashion.

Very impressed!

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Responses

Response from Addenbrooke's Hospital 4 years ago
Addenbrooke's Hospital
Submitted on 23/09/2019 at 12:09
Published on nhs.uk at 13:07


Thank you very much for taking the time to let us know that you were pleased with your out-patient appointment - it is good to hear that the staff were kind and professional, and that you felt well-informed.

You kind words will be passed to the staff and will be much appreciated.

Thank you again.

Patient Advice and Liaison Service

pals@addenbrookes.nhs.uk

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