This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Staff are the best we have had for a long time"

About: Rampton Hospital / Mental Health Service

(as the patient),

I am a Patient on Bonnard Ward,

If you have a problem you can report it to staff and they will sort it, this helps me feel safe. I do feel safe on this ward now. The Staff are effective as we work together and work with positive attitude, the staff also show trust in me which is important. You could be better by speeding up moves such as Canterbury. The Staff with me are always happy to spend time speaking which is caring. Being responsive, when I put complaints in they always get resolve. Not much could be better on this ward the Staff are the best we have had for a long time. Our community is good although some small blips, even when short Staff the ward will still do things for us we do need more staff and more time out of the room, more activity’s would also be good.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Peter Wright, Executive Director, Forensic Services, Nottinghamshire Healthcare NHS Foundation Trust 4 years ago
Peter Wright
Executive Director, Forensic Services,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 18/09/2019 at 20:37
Published on Care Opinion at 20:37


Thanks for this posting and for your kind words about ward staff. I was struck in particular by the trusting relationship you have with staff.

It's great to have such positive feedback.


With best wishes.

Peter
  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Adele Fox, Deputy Director of Forensic Services, Nottinghamshire Healthcare NHS Foundation Trust 4 years ago
Adele Fox
Deputy Director of Forensic Services,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 20/09/2019 at 13:41
Published on Care Opinion at 13:41


Thanknyou for talking the time to share you feedback


Its always noce to hear good postive feedback and I am espcially pleased to hear that you have good therapeutic relationships with staff


We are looking at how we provide more activities while patients are on the wards so I am hoping in the future you will also feel this has got beterr for you

Tahnk Yu

Adele Fox
  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k