Brought my mother to have her legs dressed, she's in her 80's. The appointment was cancelled, apparently the computer system cancels them when you're just a bit late. Got torn off a strip by one of the receptionists who exclaimed 'How dare you be late! I mentioned that the clock on the booking-in system was running 8 minutes fast but she ignored that because the computer was always right. I told the nurse instead and she talked to them. The touch screen wasn't syncing with the computer and was running in its own somewhat faster world, of course no apology.
"Not a welcome"
About: Tadley Medical P'ship Tadley Medical P'ship Tadley RG26 4ER
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses