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Courteous, kind & professional

Story from nhs.uk

"Courteous, kind & professional"

About: Royal Hampshire County Hospital / Accident and emergency

I had a fall on the evening of Tuesday 10th September. After a call to my GP I was advised to go straight to A&E. Booking in, initial assessment, 2nd assessment, X-ray & review to discharge took about an hour & 10 minutes! All the staff were courteous, kind & professional. Thank you.

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Responses

Response from Royal Hampshire County Hospital 4 years ago
Royal Hampshire County Hospital

Submitted on 23/09/2019 at 09:47
Published on nhs.uk at 10:06

Thank you for taking the time to leave feedback of your recent experience.

I am so pleased to read of the efficient care you received from A&E, this really does demonstrate the high standard of care we strive to provide to all our patients.

I have shared your feedback with A&E who are delighted receive such positive feedback.

I hope you have made a good recovery, and thank you again for your feedback.

Alex Whitfield, Chief Executive

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