My daughter was referred by her GP to the unit and the appointment came through within a week.
As my older daughter had been diagnosed with breast cancer and subsequently had surgery and a reconstruction at another hospital, we were both very anxious.
My daughter was able to have an ultrasound and a mammogram and see the doctor to be given her results the same day.
I am so grateful for this service.
Her appointment time was 9.45 and we were driving away at 1.10.
The only reason I scored less for staff satisfaction was because the receptionist at the imaging department could do with a bit more customer care training. I always made sure that people working a customer based service engaged rather than look at a computer screen and she was very morose. At a time when people are feeling vulnerable this is very important. The lady who took people to the other imaging areas however was very helpful and polite.
"Amazing"
About: Barnet Hospital Barnet Hospital Barnet EN5 3DJ
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