Today i visited the hospital who had offered me an early morning ct scan ordered by the foot and ankle team of Mr Taylor because I had sustained an injury several weeks ago. I was in agony and being carer for my husband who suffers dementia it had all become too much and i was very tearful upon arrival in the radiology dept. The first Angel I met was was kindness itself to me. She calmed me and made me feel cared for that i have not felt for a while. I cannot put into words how kind and lovely she was and the staff in the scanner room were also caring and helpful as I am not very mobile. I was in such dreadful pain that after my scan I went along to A&E. Here i was greeted with kindness by the receptionist. Then with kindness and compassion by the treage nurse. Not long after a lovely female doctor called quite aptly, Summer, came to collect me. I was still very upset and my husband emotional and confused. Summer was wonderful. I really can't describe how caring and compassionate and how talented a doctor she is. I felt cared for, I felt safe, and I felt as if I was getting the help and advice I so needed. By the time I left I felt completely different to when I arrived. All the staff in
A&E were lovely. Nurse consultant everyone. I am so thankful to them and always will remember the kindness shown to me. The Royal Bournemouth Hospital has become a great hospital with a culture of kindness and first rate care.
Thank you all for the wonderful care and consideration shown to me and my husband today as well as in Orthopedic outpatients last Monday. Thank you from the bottom of my heart.
"Royal Bournemouth Hospital be proud!"
About: Royal Bournemouth General Hospital / Accident and emergency Royal Bournemouth General Hospital Accident and emergency Bournemouth BH7 7DW
Posted via nhs.uk
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