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"The worst care"

About: Prospect Park Hospital

Treatment was decided before I had even met the clinicians, when I said I felt this wasn't appropriate for me this was completely dismissed and I was still pushed into group therapy.

I completely understand the clinicians feel I should be confronting situations that make me feel anxious but even going to a group situation is impossible and at the very least this should have been worked on individually to allow me to access treatment to go into group.

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Responses

Response from Prospect Park Hospital 4 years ago
Prospect Park Hospital
Submitted on 17/09/2019 at 15:43
Published on nhs.uk at 16:07


Dear Sir or Madam,

Thank you for your posting and I am sorry that you were unhappy with the care provided at Prospect Park Hospital. Please contact me directly, in confidence, so that we can discuss this in more detail and provide you with a full response.

Alternatively, you could contact your local Healthwatch organisation for assistance. Healthwatch are the consumer champions for health and Social Care. Contact details can be found on our website; www.berkshirehealthcare.nhs.uk

Yours Faithfully,

Trevor Lyalle

Patient Advice & Liaison Service

Berkshire Healthcare NHS Foundation Trust.

Tel: 01189605027 e mail: bht@berkshire.nhs.uk

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