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"Outstanding medical care"

About: University Hospital Wishaw / General Surgery (Wards 16-18)

(as a service user),

Having had 2 short periods in hospital over the past couple of months, one positive from those stays was to receive some of the best service I have ever received in my life from Ward 18. Through all levels of the team I could not praise them highly enough or be more thankful for the kind, caring and considered approach.

I was completely blown away by how the staff not only go about their standard medical duties but make the effort to know you, how you’re feeling and how they can make you feel better not just physically but mentally and emotionally. 

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Responses

Response from Andy Pender, Senior Nurse, Emergency Medicine, University Hospital Wishaw, NHS Lanarkshire 4 years ago
Andy Pender
Senior Nurse, Emergency Medicine, University Hospital Wishaw,
NHS Lanarkshire
Submitted on 16/09/2019 at 18:19
Published on Care Opinion at 18:19


picture of Andy Pender

Dear SC03,

Many thanks for taking the time to post your experience of your care during your stay within ward 18.

The staff will be delighted to read your lovely comments and kind feed back.

I will ensure they are updated.

I hope this finds you feeling better.

regards

Andy

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