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"Children's A&E"

About: The Great Western Hospital / Accident and emergency

After just having spent hours in A&E tonight, I feel I have to comment on the wonderful lady that was working on the front triage desk, I overheard her telling another lady that she'd been there since 7am (it was now 7pm)

So many Nurses, Doctors and Support staff do an amazing job with nowhere near enough pay. There were several people hassling her about their children having to still wait, that they'd been waiting hours etc etc, to which she calmly answered their questions whilst trying to hold the fort what seemed to be a really really busy day/night. Just wanted to show my gratitude and massive well done to her and all the other staff that work so hard. ??

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Responses

Response from The Great Western Hospital 4 years ago
The Great Western Hospital
Submitted on 15/11/2019 at 13:45
Published on nhs.uk on 17/11/2019 at 11:24


Thank you for telling us about your experience at A&E at the Great Western Hospital. We are pleased to hear your positive feedback for the team and especially the staff managing triage. We will share your comments with the team I'm sure they will be able to feedback to the individuals on the front desk that night. We appreciate that you took the time to get in touch.

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