Aware that no longer need to see doctor to be referred for physio therapy (sounds good in principle - frees up doctors, should speed process for patient)!
Reality; given card by reception staff to ring a 0300 number only needing to quote my NHS number, this is going to be easy I thought!.
FACT: having got through to this supposedly better alternative I was told it would be around 4 WEEKS before I could SPEAK to a physio for a telephone assessment and then the wait to see a physio would be as long as it took!
So being totally unimpressed I returned to reception and was then given a form to complete and post directly to the LRI Physio Department and then to wait a telephone call within 48 hours of them receiving, it worked posted on a Tuesday call on the Friday.
Unfortunately it’s still another 3 weeks before can be seen........
Summary: yes the new system has freed up Doctors appointments but how does running 2 systems help the patient who is need of sound medical advice.........
Even the LRI Physio Dept were shocked by my experience!
Is this really progress or a waste of patients time, and NHS resources, because someone is benefiting but it’s not the patient who is in pain!
"Physio Therapy!"
About: The Jubilee Medical Practice The Jubilee Medical Practice Syston LE7 2EQ
Posted via nhs.uk
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