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"Amazing staff in ward 18"

About: University Hospital Wishaw / General Surgery (Wards 16-18)

(as a relative),

My mother was admitted to ward 18. 

I just want to say a huge thank you to the staff in ward 18. I especially want to name a couple who just made the whole scary and worrying time easier, Nothing was ever too much hassle. Laura the nurse and Pamela were just amazing. Even with how busy the ward was they went above and beyond to make sure we were well looked after. Both are an absolute credit to the ward. 

People are so quick to point out the negative things but I just wanted to give credit where credit is due. 

My mother is doing well and I have ward 18 especially Laura and Pamela to thank for that. 

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Responses

Response from Andy Pender, Senior Nurse, Emergency Medicine, University Hospital Wishaw, NHS Lanarkshire 4 years ago
Andy Pender
Senior Nurse, Emergency Medicine, University Hospital Wishaw,
NHS Lanarkshire
Submitted on 11/09/2019 at 11:40
Published on Care Opinion at 11:40


picture of Andy Pender

Dear veryhappyrelative,

Many thanks for taking the time to post the expereice of your mothers care. The staff will be delighted to read your kind words and I will share this feedback with the team.

I hope your mother continues to recover well.

Best wishes

Andy

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