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"It was like going on holiday"

About: Forth Valley Royal Hospital / Surgical Skin Team

(as a service user),

I was out at Larbert Hospital for a lump on my eyebrow, I just want to say that the two girls who looked after me were lovely, Kirsty and Laurianne. They made me so relaxed, everything went so smoothly. It was like going on holiday.

I hope no one should have to go through my experience, but if they do, I would so recommend this experience. I did have a few wee problems this morning and I had to ring them up, but thats all part and parcel of getting an op like mine done. When I was there they insisted, any problems at all and I can just call, well I did and it went so smoothly. 

I just want to commend those two lovely girls again

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Responses

Response from Kirsteen Easson, Surgical Skin Nurse Practitioner, Day Surgery, NHS Forth Valley 4 years ago
Kirsteen Easson
Surgical Skin Nurse Practitioner, Day Surgery,
NHS Forth Valley
Submitted on 13/09/2019 at 15:05
Published on Care Opinion at 15:05


Thank you for leaving such lovely feedback. I have shared this with our team.


I am pleased your experience was a positive one as it can be an anxious time coming into hospital.


I am happy to hear you felt able to contact us with the small issues and I hope things are now starting to go more smoothly. I am glad we were able to help you.

Thanks again

Kirsty

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