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"I can't praise them enough"

About: St Mary's NHS Treatment Centre (Portsmouth) / Minor injury unit

(as the patient),

I attended A&E following a workshop injury to my left hand, arm and mouth. I was bleeding profusely due to medication I take. I was in pain.

I saw the Triage Nurse, who was very helpful. I saw a Doctor in A@E who treated the wounds on my arm and face. I then saw the Nurse again for a Tetanus injection and to give information should I require an overnight stay to have the wound on my hand stitched.

I then saw two Doctors from the Orthopedic Department, one of whom made an excellent job of stitching my finger. She then arranged for me to have and xray and an appointment for the next day. As I had been at SMH for round 9 hours by then and was feeling slightly "woosey" the kind receptionist in A@E gave me a biscuit and cup of tea until my wife could collect me.

Follow up appointments over the next couple of weeks in the Orthopedic Clinic were dealt with by kind and helpful staff. I can't praise them enough

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Responses

Response from St Mary's NHS Treatment Centre (Portsmouth) 4 years ago
St Mary's NHS Treatment Centre (Portsmouth)
Submitted on 09/09/2019 at 10:21
Published on nhs.uk at 13:07


Thank you for taking the time to leave feedback on your recent experience with us.

At St Mary's NHS Treatment Centre we aim to provide efficient high quality patient focused care and recognise the importance of ensuring a seamless and smooth process from start to finish so it was lovely to hear that we have succeeded in that aim. We hope you are recovering well and I will ensure your kind comments are passed on to the team here at the Treatment Centre.

Kind regards

Sharon Spencer

PA to the Hospital Director

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