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"Keep up the good work"

About: Lincoln County Hospital / Gynaecology

(as a service user),

After having an abnormal smear I went for a colposcopy at Lincoln on Branston ward. As a doctor I had read so many things that had scared me but the staff were exceptional from start to finish. They were all very well informed, approachable and professional and answered my questions to a very high standard. They explained everything in a clear and concise manner. I can’t recommend them enough, if all NHS staff were like these ladies it would be a 5* service all round! Keep up the good work, don’t let the system get you down! Thank you so much xx

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Responses

Response from Ellen Ewer, Cervical Screening Provider Lead & Trust Lead Nurse Colposcopy, Hemswell Clinics, United Lincolnshire Hospitals NHS Trust 4 years ago
Ellen Ewer
Cervical Screening Provider Lead & Trust Lead Nurse Colposcopy, Hemswell Clinics,
United Lincolnshire Hospitals NHS Trust
Submitted on 23/09/2019 at 18:15
Published on Care Opinion at 18:15


Dear LST,


Thank you very much for your kind comments and Thanks.

It is so pleasing to hear that you found our colposcopy team approachable and were able to ask questions at an appropriate level and you felt well informed.

I am so glad you felt you had received a 5* service, one of our trust values is Excellence and it is great to hear when we have achieved it. Your comments are really appreciated and will be shared with our team.

Thank you once again

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