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"Brilliant ophthalmology"

About: Eastbourne District General Hospital

We brought our 3 year old in for tests as she has a slight squint. We were so impressed with the way all three staff we saw spoke to Alice, put her at ease, explained everything clearly to us and also with the promptness of our appointments. It really makes a difference when you have a toddler in tow who’s not quite sure what to make of it all.

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Response from Eastbourne District General Hospital 4 years ago
Eastbourne District General Hospital
Submitted on 05/09/2019 at 11:08
Published on nhs.uk at 12:06


Thank you for taking the time to leave us such lovely feedback following your recent visit to the Ophthalmology Department at Eastbourne District General Hospital with your daughter Alice; we really appreciate.

The Trust works hard to provide a high standard of care to all patients, no matter how young they are, and so we are delighted to read Alice’s appointment went well, and that staff made sure everything was fully explained to you so you could assure Alice. It must have been a scary but curious time for her, and we are very happy that the kindness of staff helped to put Alice at ease – not easy when she probably did not want to sit still..! We also hope the appointment gave you the advice, assurances or details of any onward treatment required to help Alice have healthy eyesight.

We will ensure your kind words of praise are shared with the clinical and management team responsible for the Ophthalmology Department, as they will be so pleased to read how much you (and Alice) appreciated the care given. We wish you, Alice and your family all the very best for good health and well-being now and in the future.

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