"Disappointed by referral"

About: Ayr Hospital / Rheumatology East Ayrshire Community Hospital / Rheumatology

(as the patient),

Disappointed with lack of care and support since being diagnosed  In Feburary 2018 on refferal to Rheumatology dept. With lack of consultants, been seen by 3 different locum consultants,   then cancellations of appointment, then seen by last consultant in April 2019.   Now I dont know how long till I'm seen again?

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Response from John Swiatczak-Steele, Assistant Director, University Hospital Ayr, NHS Ayrshire and Arran 12 months ago
John Swiatczak-Steele
Assistant Director, University Hospital Ayr,
NHS Ayrshire and Arran
Submitted on 04/09/2019 at 17:12
Published on Care Opinion at 17:12


Dear RA warrior

Thank you for sharing your experience of our rheumatology service.

Firstly I can only apologise that you have not had the best experience of the service. I can advise that we now have an established group of consultants which will ensure that our patients will have the continuity of care they deserve.


Kind regards

John

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