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Helped to get over my fear of needles

Posted By Mmrb

"Helped to get over my fear of needles"

About: Locala Community Partnerships CIC / Immunisation Service

(as the patient),

I had a great fear of needles, I saw Bev first in school and would not allow her to give my injections. I was then invited to clinic & going into the first clinic I pushed my nurse Bev away for almost a month then on my 4th time going to see her after all the advice & persuasion I went and bought some numbing cream & went back to see her. Never once did she try to force me ever to get my boosters. With all her help over my fear, I eventually got my injection boosters & she helped me overcome my fear of needles.  

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Responses

Response from Emma Boyes, Engagement and Inclusion Manager, Living Well Business Unit, Locala 4 years ago
Emma Boyes
Engagement and Inclusion Manager, Living Well Business Unit,
Locala

My role at Locala is to listen to service users and understand how it feels to use our services. I report back to services and managers. I support to make change where needed. I really enjoy my job. Making a difference is important to me!

Submitted on 04/09/2019 at 23:14
Published on Care Opinion at 23:14

picture of Emma Boyes

Hello Mmrb

This is the second story that I have received today about Bev!!!

She will receive a big thank you from me and I will share your experiences with her team leader and her manager.

I would also like to say thank you for leaving us this feedback and congratulation on what you have achieved in the appointment. you must feel very proud:)

Emma

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