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"Poor experience"

About: Bristol Royal Hospital For Children

A routine visit turned into a trauma for my daughter when lack of suitable specialist resulted in a huge and poorly applied cast being fitted to be on the safe side.

Complete lack of empathy on the part of the staff nurse resulted in one unhappy customer and a washing machine full of plaster stained washing.

We'll go to Southmead next time.

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Responses

Response from Bristol Royal Hospital For Children 4 years ago
Bristol Royal Hospital For Children
Submitted on 03/09/2019 at 17:09
Published on nhs.uk at 18:06


Thank you for getting in touch. We’re sorry to hear about your recent experience at the hospital and I will pass your feedback on to the team so they are aware. If you wish, you can contact our patient support and complaints team via psct@uhbristol.nhs.uk or 0117 342 1050.

Kind regards,

UH Bristol

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